Recycle your used postage stamps & ink cartridges - download the leaflet here
Services
As Your Office Angel we can help you out in your hour of need - just for the hour! - or on a more regular basis, but with no obligation to commit to set periods, contracts or any of the employment law and legislation inconveniences. Just send the details of what you need doing - by email, by post, in person or over the phone - and these can be prepared for you with speed.
We can offer copy typing, word for word from a document, or if you give the basics of what you need to say, custom letters can be professionally prepared for you.
Customer quotations can be prepared from your notes or typed directly from your instruction over the phone during site visits.
We also provide a credit control service, making calls, or preparing standard official letters from Overdue invoice, Final demand, 7 day notice of intended legal proceedings, through to advice and action of a Money Claim for a County Court Judgement.
Late Payment of Commercial Debts Legislation text can be added to invoices for covering your extra costs for time involved in chasing money. (You can invoice for costs referred to as 'debt recovery fees' from a minimum of £40, plus interest of 13.5%
(calculated as 8% on top of the base rate, currently 5.5%) daily on overdue amounts. You may be suprised at how easy it is to
claim compensation (debt recovery fees) and interest on late debts under the guidelines of this legislation.
BASIC SERVICES:
QUOTATIONS/INVOICING/CREDIT CONTROL THROUGH TO C.C.J.'s/BAYLIFF INSTRUCTION
- Type quotes from notes/verbal instruction
- Raise invoices promptly on job completion
- Prompt credit control on overdue invoices
- Interest charges calculations and on-line county court money claims
GENERAL WORDPROCESSING
- Letters responded to, customer correspondence, introduction letters etc
- Faxes and emails received and replied to
- Memo, file note and minute taking/typing (in person minute taking for local business only)
- Manuals, booklets etc prepared under instruction
- Completion of forms (Credit applications, business forms etc)
- Design of templates for a multitude of uses, enquiry logging, customer details, job sheets etc
- Set up/maintenance of spread sheet logs (enquiries converted to quotes, quotes converted to jobs etc)
GENERAL ADMINISTRATION/PERSONAL ASSISTANT DUTIES
- Set up and monitoring/filtering of a free email account if you do not have one. (BT Yahoo preferred - it
includes a calendar, notepad etc. Calendar can be used for appointments with reminders emailed to you)
- Email filtering (Filter out spam mails leaving you with only the genuine email)
- Accomodation enquiries and bookings
- Train/flight enquiries/bookings
- Conference room bookings etc
- Internet research, product information or competitor research etc
PROOFREADING & EDITING
- Spell Checking, Grammar, Punctuation, Layout, Style & Overall Read Sense.
PRESENTATION MATERIAL
- Powerpoint presentations
- Website design (a site like this one) from just £15 for a single page orstarting at £42 for a 5 page site
BUSINESS LETTERS/FORMS
- Draft up of text for your brochures, letters, mailshots, flyers, adverts, newsletters etc. Give me a few lines of information
and I can put together a full presentation draft to your requirements.
- I can produce Letterheads, Business Cards, Compliment Slips, Quotation and Invoice Templates to complete you business sets
- I can also draft Handouts, Brochures, Adverts, Write-up's, Menus - virtually anything you need to help promote your business .
AUDIO TRANSCRIPTION
- Audio transcriptions can be typed up for you, be it letters, reports, quotations etc.
- This can also be done over the telephone for you (with breaks to take telephone calls as necessary). If you have just made a
site visit and would like the quotation to be typed up there and then while it is fresh in your mind, this can be
accommodated.
ACCOUNTS ASSISTANT
INVOICING
- Prompt Invoicing, posted to customer with copy printed or emailed for you
- Electronic invoice file can be kept for your records.
- Raised on completion of job or email/post me a list of your jobs to raise weekly or ad-hoc.
- Addition of late payment legislation text on all invoices
RECEIPTS
- Send receipts in weekly for logging and filing
- Glued to A4 paper for ease of filing and for quick processing for VAT return purposes. Much easier than having to rifle
through drawers of loose little receipts on the spot and under pressure.
CREDIT CONTROL
- Telephone calls chasing outstanding invoices
- Addition to invoice templates of wording of The Late Payment Leglislation allowing for claiming of interest at 8% plus the bank
base rate (At present, 5.5%) and Debt Recovery Fees (minimum £40).
- Overdue Invoice, Final Demand, 7 day notice of intended legal proceedings, pre-summons letters
- Set up of a Money Claim On-Line account and submission of money claims for unpaid debts
- Following through to requests for County Court Judgements and bayliff warrants as applicable.
Issue Effective Invoices Rapidly
Design an attention-grabbing invoice that is better than any you see coming into your own company.
Keep it brief and clear. Get rid of 'clutter' such as advertising and technical detail - the Invoice is for accounts staff to use.
Invoice within 24 hours of a chargeable event. Remember, nothing happens until your bill gets into the customer's payment process.
DO INCLUDE: payment terms and due date, date, delivery date and method, description, price and total payable and especially the customer order number or payment authorisation - essentials!
Send the Invoice to a named individual wherever possible. Use FIRST CLASS post to beat customer closing deadlines. Use a courier for very large values.
You cannot expect customers to pay against incorrect invoices - make sure yours are accurate and carry all standard invoice information such as simple things from the date, an invoice number, proper client address etc, alongside correct addition, double check your totals!
Source: The Better Payment Practice Campaign
THANK YOU FOR YOUR TIME IN READING THIS FAR - AS A THANK YOU,
PLEASE CLICK HERE TO READ MY TOP TIPS BOOKLET, WHICH I HOPE YOU WILL FIND INFORMATIVE
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